FAQ
Frequently asked questions
Do I need any new hardware?
No. The EMS talks to the inverter and devices through the makers' cloud APIs; nothing is installed on your site.
Is it worth it if I buy electricity at a fixed price?
Yes, even without a spot tariff. The EMS manages self-consumption, charging the car from surplus, battery calibration and export. A spot tariff adds further savings.
What happens if the EMS goes down?
The inverter stays in self-consumption mode. The EMS only writes the plan for the current day, so nothing is repeated blindly after an outage.
Do I have to change the settings myself?
No. You fill in the questionnaire once and we set up the rest during commissioning. Manual overrides and an emergency stop are available in the portal at any time.
I am an installer. Can I register plants for my customers?
Yes. Choose “Partner” when registering. You fill in the questionnaire for the customer; the customer then signs the contract.
How does the EMS use spot prices?
Every day, once OTE publishes tomorrow's day-ahead prices, the EMS plans in 15-minute steps when to charge the battery, when to discharge it and when to export. During the day it adjusts the plan to actual production and consumption.
How do you forecast my plant's production?
We combine two solar irradiance forecast models and average their results. Every day the model also learns from the actual output of your panels, so the forecast is tuned to your specific plant — including shade from trees, woodland or nearby buildings falling on the panels during the day. The forecast therefore keeps getting closer to reality.